Enterprise, IT & Consulting
Enterprise IT & Infrastructure
The infrastructure, workplace and support layer your business runs on — designed, migrated and then managed to an agreed service level.
Good IT is invisible. It becomes visible only when a laptop will not join the VPN on the morning of a customer demo, or when a backup turns out never to have been tested.
We take that layer off your plate: design it properly, document it, monitor it, and answer the phone when something breaks.
Capabilities
What we deliver
Managed IT & service desk
Tiered support with agreed response and resolution targets, asset and licence management, and monthly service reporting.
Infrastructure & networks
Server, storage, virtualisation, LAN/WAN, SD-WAN, Wi-Fi and firewall design, deployment and lifecycle management.
Modern workplace
Microsoft 365 and Google Workspace administration, Intune and endpoint management, identity and SSO, and device provisioning.
Backup & disaster recovery
Backup design with tested restores, RPO and RTO targets agreed with the business, and DR runbooks exercised rather than filed.
IT security operations
Endpoint protection, patch management, email security, MFA and conditional access, and monitoring with defined escalation.
IT consulting & migration
Technology roadmaps, vendor selection, office setup and moves, and migrations executed out of hours with a rollback plan.
How we work
A predictable path from first call to handover
No two engagements are identical, but the shape is consistent — so you always know what happens next and what you get at the end of each stage.
Engagement modelsAudit
Full inventory of estate, licences, contracts and risks, with a prioritised remediation list.
Stabilise
Quick wins first: patching, backup verification, MFA and the top recurring tickets.
Transition
Documented onboarding into managed service, with agreed service levels and escalation paths.
Improve
Monthly service review, trend analysis on recurring issues, and a rolling roadmap.
Outcomes
What changes for you
- A single, accountable point of contact instead of a list of vendors.
- Backups that have been restored, not just scheduled.
- Predictable monthly cost with no surprise project fees for routine work.
- Ticket volume that falls over time because root causes get fixed.
Tools & standards
What we work with
- Microsoft 365
- Entra ID
- Intune
- Google Workspace
- VMware
- Hyper-V
- Fortinet
- Cisco Meraki
- Veeam
- Zabbix
- ITIL v4
- ServiceNow
- Freshservice
Questions
Frequently asked
What size of business do you support?
Typically 20 to 500 seats, including multi-site organisations. Below that we will usually tell you honestly that a smaller local provider is a better fit.
Can you co-manage alongside our internal IT person?
Yes, and it works well. We take the infrastructure, out-of-hours and specialist work while your internal person keeps the relationships and day-to-day.
Is security included?
Operational security — patching, MFA, endpoint protection — yes. Formal assessment, penetration testing and certification sit with Enterprise Cybersecurity.
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ExploreLet’s scope your next build.
Tell us what you are trying to ship. We will come back with an approach, a team shape and an honest estimate — we aim to reply within two working days.